Will my chocolate melt?

Not if you store it properly. All Elevated Cacao chocolate is well-tempered, so it does not need to be refrigerated. As long as you store your chocolate in a cool, dry place – away from direct sunlight—it will keep until the expiry date.


Do you ship internationally?

Not yet—but we’re working on it. Please join our mailing list to be the first to know when international shipping becomes available.


Do you offer factory tours?

We offer factory tours as part of our Raw Chocolatier Certification – Level 1 course, in partnership with Sayuri Healing Food.


Do you offer any discounts?

Yes—if you buy directly from us. We also offer an Indonesian and KITAS holder discount.


Do you deliver?

Yes. If you’re in Bali, we can arrange delivery. 


Does your chocolate contain nuts?

Only Maca + Hazelnut contains nuts—hazelnuts. All other flavors are nut free.


Can I buy directly from you?

Yes – and we offer a discount for doing so.


Is your cacao from Bali?

Yes—we source as much as we possibly can from Bali, directly from the farmers themselves. Our cacao, cacao butter, and coconut come from Jembrana, West Bali. Our coconut sugar comes from Klungkung, East Bali. The few items we import, we do so as ethically as possible.


Is your cacao raw?

Yes. We use only fermented nibs that have not been roasted. It is not possible for coconut sugar or cacao butter to be raw.